Technical Services for Jeffrey Rader Material Handling and Size Reduction Equipment and Systems

Jeffrey Rader supports your equipment and systems with expert technical services such as telephone support, application reviews, start-up assistance, parts recommendations, field service and training.

Telephone Support

For US calls: 800-615-9296
International calls: +1 864-476-7523
Hours of operation: Monday - Friday 8:00 a.m. - 5:00 p.m. (EST)

When you call for support, save time and receive faster service by having the following information:

• The model number or serial number of the machine
• A clear description of the problems you are having with the machine

Application Reviews

Jeffrey Rader’s application and estimating group can provide assistance evaluating your application needs and recommending the proper piece of equipment to meet those needs. If requested they will provide a quotation for the proper equipment and parts needed to improve your process and/or modify your existing machine.

To assist you with gathering the proper information we provide questionnaires on our website. The questionnaires can be found under any of the product categories or you can contact us at 864-476-7523 for personal assistance.

Application & Estimating Assistance

Phone: 864-476-7523
Fax: 864-476-7510

Start-up Assistance

Jeffrey Rader’s technical services group can provide assistance during installation, start-up and performance testing of your New Jeffrey Rader Equipment. Our start-up services include:

• Installation Review
• Installation Review
• Initial Run Tests
• Performance Testing
• Operation and Maintenance Training
• Parts Stocking Recommendations
• Extended Warranty Certification

Field Service

Jeffrey Rader’s highly experienced technical service group provides field service to keep your existing equipment operating in top condition for many years. Our field service options include:

• Installation Review
  • Equipment purchased used
  • Relocated equipment
• Equipment Check-out
  • Used (Before you Purchase)
  • Re-start a piece of equipment
  • Yearly review to keep equipment in top condition
• Trouble Shooting
  • Performance has changed
  • Material has changed
  • Desired performance changes
• Maintenance and Operator Training and Re-training
  • New employees
  • Refresher course

Start-Up & Field Service Assistance

Phone: 800-615-9296
Fax: 864-476- 7510

Free Material Tests in the Jeffrey Rader Test Lab

Jeffrey Rader offers free material testing in the Jeffrey Rader Test Lab. To schedule a material test, contact Jeffrey Rader at 800-615-9296 or 864-476-7523, or use this handy form.